General Library Services

Computers, Printers and Copy Machine

Internet Access and Policy

Wireless Internet Access

Meeting Room Use

Accessibility Services

Finding Books in Other Tennessee Libraries

Computers, Printers and Copy Machine

• Computers are available to patrons on a first-come, first-served basis. There is no charge for use of the computers; however, in order to make the service available to as many patrons as possible, a time limit for usage may be imposed if necessary. Library staff is available for general assistance in using the computer. However, staff is not expected to train patrons in the use of application programs. Manuals are available in the collection.

• Two printers are available. One printer provides black and white copies at a cost of $ .20 per sheet and must be paid for prior to printing.  The second printer provides color copies at a cost of $1.00 per sheet and must be paid for prior to printing.  The print management system requires either coin/bills or a $1.00 prepaid print card which is available at the Circulation Desk.  Assistance in the use of the print management system is available from Library staff.

• A photocopy machine is available to patrons who wish to copy materials at the rate of $.20 per page.

• Copy machine users are advised that there are restrictions on copyrighted materials. Any violation of copyright is the responsibility of the copy machine user.

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Internet Access and Policy

The Lucius E. and Elsie C. Burch, Jr. Library provides free access to the Internet in accordance with our mission to provide informational and educational material to the public in a variety of formats.  The Library does not monitor and has no control over the massive content of information available through the Internet.  The quality of material available on the Internet varies widely in accuracy and content.  Some may be offensive.  The Library assumes no responsibility or liability for content on the Internet.  Library patrons access the Internet at their own discretion. 

As with other Library materials, the access of materials by children is the sole responsibility of parents or guardians.  Parents and children are encouraged to learn more about child safety on the Internet, including the use of electronic mail and other forms of direct electronic communication.  Library staff are not responsible for monitoring information accessed by children from the Internet, and the Library will not act in “loco parentis” nor assume functions of a parent’s or legal guardian’s authority with regard to the behavior of their children in the Library.  Computers located in the designated children’s area do not provide access to the Internet.

All users of electronic information resources such as the Internet are expected to use these resources in a responsible manner, consistent with the educational and informational purposes for which they are provided.  It is unacceptable to use the Library’s computer system and Internet resources for any of the following:

The Library assumes no responsibility for damage, direct,or indirect for the use of the Internet.  This includes,but is not limited to, damage to personal or office computer equipment caused by virus-laden material downloaded from any Internet site. The Library is not responsible for damages to a user's disk, or any loss of data.  Users are encouraged to purchase and use a virus detection program on their home and office computers.

The Library is not responsible for any liability that may occur as the result of the disclosure of financial or personal information over the Library's public computer services.  Patrons should be aware that the use of public computers is not a secure medium and that third parties may be able to obtain information regarding patron's activities.

The quality and performance of computers, printers, or software is not guaranteed.

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Staff Assistance with Internet Access

In addition to assisting patrons with the online catalog, online databases, and the Internet. Library staff are frequently asked for assistance in using computer software such as word processing and other productivity software, or online services such as web-based e-mail.  The Library attempts to meet this need for assistance in several ways:

The staff assistance that is available will vary according to the skill levels of individual staff members.  Staff who are asked for assistance in opening an account with a web-based e-mail service should not recommened one service over another.  Staff may help patrons locate a list of services using Internet search engines or other reference tools. Assistance in accessing or navigating the Web site of a chosen e-mail service may be offered as time permits,as it would be for any other Web site.

To support access for all patrons, the library reserves the right to enforce time limits for computer use.

Headphones are permitted, but volume must be kept low to not disturb others.

Only two persons may share a single workstation.

Any problems with the functioning of the computers/printers should be reported immediately.

Violations of the Guidelines

Patrons are informed of the Library's computer use policy at the point of use, and are required to accept these guidelines prior to public computer access.  Users who violate the guidelines one time will have their library card privileges suspended for the remainder of the day.  Users who violate the guidelines two times will be restricted from using their library card for thirty (30) days from the date of the second offense, and users who violate the guidelines three (3) times will be restricted from using their library card for six (6) months from the date of the third offense.

The Library reserves the right to prohibit violators from future access or use of the online services.  Illegal acts may subject violators to prosecution by local, state or federal authorities.  Users may be liable for alterations or damage they cause to library hardware or software.

Users should be aware that Library staff may monitor use of the computers for the limited purpose of ensuring compliance with the Policy, and hereby consent to such monitoring.

Wireless Internet Access

The Library provides an open wireless hotspot.  Anyone with 802.11b or g equipment should be able to detect the connection.  Patrons using personal computers in the library are subject to the library's policy on public computers and internet access.

If your laptop did not come equipped with a built-in WiFi card, check with your computer manufacturer, the store where you purchased the laptop, or a local electronics store about acquiring a PCMCIA wireless network card that you slide into a PCMCIA slot on your laptop, or you can use a small external adaptor to plug into a USB port.

For general information on how WiFi works, read the “How WIFI Works” article at www.howstuffworks.com.

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Meeting Room Use

• The Library offers free meeting room space for local non-profit, tax exempt, civic or cultural groups and organizations.

• The Lucius E. and Elsie C. Burch, Jr. Library also offers meeting room space to Business / For-profit organizations at $25/hr.

• All programs / meetings must not disrupt the use of the library for others.

• Permission to use the library meeting rooms does not imply library endorsement of the views, aims, policies or activities of any group or organization.

• The meeting rooms will not be used for: Fundraising activities or events, except those sponsored by the Library.

• The library does not discriminate in making its premises available on the basis of race, color, national origin, religion, sex, sexual preference, age or physical limitation.

• The library reserves the right to reassign an organization to a different room or date if the room is needed for a library sponsored activity.

Guidelines

• Groups are limited to one reservation per month to ensure that meeting room space is available to as many organizations as possible.*

• Groups can reserve meeting rooms up to three months in advance of their meeting.

• Meeting rooms will be booked on a first-come,     first-served basis.

• The library must be notified in advance of any meeting cancellation, or change in the name / phone number of the designated contact person for the group. Failure to comply with this policy may result in the non-acceptance of future bookings.

• The meeting rooms must be left in the order in which they were found. Tables and chairs may be rearranged, provided they are returned to their original arrangement at the end of the meeting. A fee will be charged to users for repairs of damages or special cleaning as determined by the Library Director.

• Any group that plans to invite an outside speaker to their meeting must inform the library(one-week in advance) and provide a copy of any planned promotional materials that includes the name or address of the library.

• Organizations may be asked to provide 501 (c) 3 or tax exempt number.

• To reserve a meeting room, an adult (18 years or older) must review the Meeting Room Policies and complete a Meeting Room Application, available at the Library. Applications should be submitted at least two-weeks before the actual event.

• Specific dates and times for all meetings must be recorded on the application (i.e. August 12th from 1:00 – 4:00 p.m.).

• The designated organizational contact will be called if the meeting room request is approved and the dates/times can be accommodated.

You may print and complete the Library Meeting Room Application 2008 form online and bring it to the Information Desk during regular business hours.

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Accessibility Services

The Lucius E. and Elsie C. Burch, Jr. Library  is committed to providing patrons with disabilities access to materials and services equal to the access provided to all other patrons.  Identified obstacles will be removed when feasible.  When barriers do exist, assistance is available.

Because not all disabilities are apparent, it must remain the responsibility of the patron with the disability to contact the Lucius E. and Elsie C. Burch, Jr. Library to request special arrangements necessary to accommodate his/her needs.  This should allow the individual’s need to be accommodated while maintaining the individual’s right to privacy. A coordinator will be appointed to insure continuing attention to the needs of patrons with disabilities, and will work with public service points to meet the patron’s needs.  A Reasonable Accommodation Request Form may be printed and completed by the patron and left at the Information Desk.

All staff working in public service areas of the Library should accommodate any reasonable request from a patron with a disability.   However, if more assistance is required than can be provided on demand, an appointment of extended service should be arranged by calling the Information Desk at 457-2601, Monday to Thursday, 10:00a.m. – 8:00p.m., Friday, 10:00a.m. – 6:00p.m.  Staffing level and time of day may affect the level of service available. 

The Library offers the following services to disabled patrons:

     Building Accessibility

• Parking. Specially designated parking areas for individuals with disabilities are available in front of the Lucius E. and Elsie C. Burch, Jr. Library.

• Main entrance access ramp.

• Wheelchair-accessible bathrooms and telephone.

     Staff Assistance in the Library

• Individual Library orientation tours.

• Book/magazine retrieval.

• Photocopy assistance.

• Information Desk assistance, including reading selected portions of library text and employing written dialogue in lieu of oral dialogue.

• Information Desk assistance, including reading selected portions of library text and employing written dialogue in lieu of oral dialogue.

     Telephone and Electronic Assistance

• Checkout renewals (Circulation Desk,

          457-2602).

• Reference Telephone Assistance (Information Desk, 457-2601).

• Most Library materials are included in the online catalog which can be searched by keyword, author, title or subject.  The online catalog contains Tennessee Electronic Library (TEL) databases and Internet access.  The computer workstations and dedicated online catalogs are accessible to persons in wheelchairs.

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     Assistive Technology Devices and Tools for the Visually Impaired

The Library strives to meet the following goals in providing service to the visually impaired:

• To provide tools and services to patrons with physical or visual impairment to use while visiting the library.

• To provide equal access for the disabled to our library and its services.

• To help the visually impaired patron gain skill and confidence as they learn to use assistive technology to access information in the library.

• To offer information about available resources both through the library and other area agencies.

The Library provides the following equipment for in-Library use by the visually challenged:

Merlin, a desktop video magnifier, designed for the low vision user to read, write, view photos and more.

Franklin Language Master, provides three ways to hear the spelling of a word and offers a complete pronunciation guide.  It contains a dictionary, thesaurus, grammer topics, homonyms and word lists.

Magic Touch Screen, transforms the computer monitor into a touch screen display.  The see-through, touch sensitive surface enables the user's finger or a stylus to work just like a mouse.

SARA, reads aloud a wide variety of printed material including books, mail, newspapers and magazines.

Mouse with Magnifier Feature, allows the user to point, highlight and click to magnify text displayed on the computer screen.

HP Scanjet, allows the user to scan material into the computer for reading and editing.

The work center and desk chair plus software programs for Windows computer operating systems.

Headset to use with audio equipment.

Hand-held magnifying glasses

Please click on Assistive Technology Devices and Tools for the Visually Impaired to view or or print a brochure providing more detail about the Library's services and equipment. 

Finding Books in Other Tennessee Libraries

Use the Tennessee Public Library Catalog, to search the catalogs of most public libraries in the state of Tennessee. This useful tool can tell you which libraries in the state own a title that you seek. You may also use AGent to learn which libraries subscribe to a particular newspaper or periodical.

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501 Poplar View Parkway, Collierville, TN 38017
PHONE: 901-457-2600

© 2006 The Town of Collierville
Website by Webz Media
This page last updated Tuesday, April 29, 2008 .
Every effort has been made to ensure the accuracy of the information within this website. Please email the webmaster with suggestions or corrections.

The Town of Collierville does not discriminate on the basis of race, color, national origin, age, sex, or disability in its hiring and employment practices, or in admission to, access to, or operation of its programs, services, and activities pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 200d) and the Americans with Disabilities Act of 1990, Pub. L 101-336.